WWPierre 3 Posted July 26, 2018 Share Posted July 26, 2018 My internet comes from my tenant Peter Gordon who has a company called Cascadia Consulting which subscribes to Telus, formerly BC Tel. The contract calls for 15 mbps down and 1mbps up. This has worked well in the past, but lately I have been unable to stream Crave TV, (netflix clone) and Peter has been complaining about sloth in his computer. The picture shows speed readings over the last few days.(no horizontal scale). We have eliminated everything but PGs computer. The data hog is operating when his computer is on or sleeping. Turning it off completely seems to eliminate the problem. Another symptom is that PGs cell phone acts up when it is within the wi-fi bubble. he can hear others but his voice is garbled to them. Sometimes the speed test aborts while measuring upload speed. Pings are mid to high 3 figures. Just thought someone here may have a hint about what is going on. Link to post Share on other sites
WWPlague 144 Posted July 26, 2018 Share Posted July 26, 2018 First step, I would run all the free anti virus and anti malware programs you can get your hands on, on his computer. Link to post Share on other sites
WWPierre 3 Posted July 27, 2018 Author Share Posted July 27, 2018 Yeah, that's what I suggested. PG has a techie. He did all that stuff last week. Link to post Share on other sites
WWPierre 3 Posted July 27, 2018 Author Share Posted July 27, 2018 I hate avoiding problems without solving them, (isolating the "thing" in PGs computer that's causing this), but this has been chosen as the solution: https://www.shaw.ca/internet/highspeed-300-2yvp/ I was against it until I learned I can keep my e-mail address for $2/month. OTOH, a new start isn't that scary. O DO have to sort too many e-mails. Link to post Share on other sites
WWGeezer 523 Posted July 28, 2018 Share Posted July 28, 2018 Sometime I’m not sure which facist strongman is trying to control my household more....the Russians or Xfinity. Link to post Share on other sites
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